Welcome to Shelter

At Shelter, we believe that every independent hotel deserves the strategic advantage of top-tier revenue management. With over 20 years of specialised experience, we partner exclusively with smaller independent hotels to unlock their full revenue potential.

We focus solely on revenue management and room distribution, ensuring that our clients receive the dedicated, tailored expertise that larger hotels take for granted. By doing so, we enable smaller properties to thrive in a competitive market without the burden of in-house staffing.

20+

Years of Experience

100%

Revenue Management Focus

24

Revenue Monitoring

At Shelter, we believe that every independent hotel deserves the strategic advantage of top-tier revenue management. With over 20 years of specialised experience, we partner exclusively with smaller independent hotels to unlock their full revenue potential.

Clarity, Confidence and Control Over Your Revenue

Clarity, Confidence and Control Over Your Revenue

At Shelter, we believe that every independent hotel deserves the strategic advantage of top-tier revenue management. With over 20 years of specialised experience, we partner exclusively with smaller independent hotels to unlock their full revenue potential.

Clarity, Confidence and Control Over Your Revenue

Challenges

  • Feeling reactive instead of in control of demand and rates?
  • Unsure if you’re charging too much or too little?
  • Too busy with housekeeping, maintenance, and guests to analyse rates?
  • Not sure what competitors are doing?
  • Rates on Booking.com, Expedia and your website all over the place?

Shelter Solutions

  • Pro-actively strategise pricing for the future ensuring seasonal and event prices are addressed
  • Optimise pricing using dynamic pricing and /or calendar mapping
  • Manage Online Travel Agent (OTA) rates ensuring consistency
  • Assess other appropriate distribution channels
  • Monitor and track competitors
  • Provide performance and forecast reporting

At Shelter, We Believe in Empowering Independent Hotels

At Shelter, we believe that every independent hotel deserves the strategic advantage of top-tier revenue management. With over 20 years of specialised experience, we partner exclusively with smaller independent hotels to unlock their full revenue potential.

We focus solely on revenue management and room distribution, ensuring that our clients receive the dedicated, tailored expertise that larger hotels take for granted. By doing so, we enable smaller properties to thrive in a competitive market without the burden of in-house staffing.

Our mission is to be the trusted revenue partner for independent hoteliers. We offer tailor made revenue management services that are both collaborative and transparent so our clients can focus on what they do best: creatingunique guest experiences.

20+

Years of Experience

100%

Independent Focus

24

Revenue Monitoring

At Shelter, We Believe in Empowering Independent Hotels

At Shelter, we believe that every independent hotel deserves the strategic advantage of top-tier revenue management. With over 20 years of specialised experience, we partner exclusively with smaller independent hotels to unlock their full revenue potential.

We focus solely on revenue management and room distribution, ensuring that our clients receive the dedicated, tailored expertise that larger hotels take for granted. By doing so, we enable smaller properties to thrive in a competitive market without the burden of in-house staffing.

Our mission is to be the trusted revenue partner for independent hoteliers. We offer tailor made revenue management services that are both collaborative and transparent so our clients can focus on what they do best: creatingunique guest experiences.

20+

Years of Experience

100%

Independent Focus

24

Revenue Monitoring

Our mission is to be the trusted revenue partner for independent hoteliers.
We offer tailor made revenue management services that are both collaborative
and transparent so our clients can focus on what they do best: creating unique guest experiences.

We offer a tiered approach to
our Business Solutions

Every plan is customised to your hotel and circumstances.

We also offer bespoke consulting services for challenges outside the scope of each plan.

Rate Management

Strategy – map out the year  for strategic pricing for date ranges and room categories  
Forecast – provide an annual  room revenue forecast  
Rates – set rates and  parameters in the property management system (PMS) either through dynamic  pricing or manually  
Communicate – ensure owners  and operational staff are made aware of rate strategies and changes  
Reporting– provide basic reports on occupancy and revenue metrics

Rate Management + Distribution

Provide all services under  Rate Management: plus  
Ensure Direct Website booking  site is set up and mapped properly  
Connect PMS to up to four  external distribution channels (e.g. Online Travel Agents - OTAs)  
Manage external distribution channels to optimise ranking and engage in appropriate promotions and campaigns

Additional Distribution

In addition to the four  external channels under the Rate Management + Distribution plan we can add  additional distribution channels including other strategic OTAs, corporate  channels, Global Distribution Systems, etc.  
We will partner with you to manage these distribution channels.

About Us

Our Story & Expertise

At the heart of our service is real-world experience gained from two decades of hands-on success. Stephen owned and operated a highly successful boutique independent hotel for 20 years in a fiercely competitive leisure market, while Gary served as the General Manager of that same property, playing a key role in its growth and reputation.

Alongside our experience in the accommodation provider space, Stephen’s banking and trading background and Gary’s chartered accounting expertise give us a strong, objective, and data-driven approach to revenue management. We combine rigorous financial analysis with a deep understanding of your product, market conditions, and the technology that drives bookings and guest engagement.

We now apply this expertise to help other independent
hoteliers optimize revenue, improve operational efficiency,
and stay ahead in today's rapidly changing accommodation landscape.

Frequently Asked Questions

What is Shelter Revenue Management?
How can Shelter help my independent hotel?
Do I need to make any changes to my current operations?
How do you determine pricing strategies?

Contact Us

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Call Us
02 6685 5118
Send us an email
info@shelterco.com.au
Send us an email